Business Transformation

Continually improving every aspect of our organisation

The energy retail market is extremely competitive. So we're always looking at new ways to deliver a better service. Value and quality are at the heart of everything all of us at ScottishPower do. And it’s our job to drive improvements for our customers, businesses and people. If there's a way to work smarter or faster - we'll find it.

Passionate about being the best and transforming our business, we’re delivering real results. We were big winners at the recent European IQPC Six Sigma Awards, where we beat off stiff competition from other international companies to win the coveted ‘Best Programme’ award.

Our responsibilities

Using a variety of internationally recognised Lean Sigma methodologies, we work cross-functionally with experts in every department to drive efficiencies and deliver strategic initiatives and process improvements. Ultimately we’re responsible for delivering benefits worth millions of pounds.

Major challenges

We work on a variety of large-scale strategic projects that span every aspect of our commercial business, including sales and marketing, service delivery, operational activity and revenue collection. End-to-end improvement is our mission. So, whether we’re working on information technology, operational processes or an organisational re-design project, we'll make change happen.

Careers in Business Transformation

We’ve high expectations of our people, and we offer a great career in return. Join us and you'll be part of a highly trained team with a diverse range of skills, including project management, statistical analysis and change management. Sharing our dedication to improving the way we do business, you must be passionate about customer service and continuous improvement. Most of all, you won’t be afraid to challenge different business processes and make things happen. If this sounds like you, we’d love to hear from you.